Privacy Policy
Last updated: January 2026
This privacy policy explains how BrokersDirect handles information when you visit our website. We are committed to protecting your privacy and being transparent about our practices.
Who We Are
BrokersDirect (brokersdirect.net) is an information resource providing guides and templates for insurance brokers and financial services professionals. We are not an insurance broker, intermediary, or regulated financial services provider.
Information We Collect
Information You Provide
If you contact us by email, we will receive and store the information you provide, including your email address and message content. We use this information only to respond to your enquiry.
Automatically Collected Information
Our hosting provider (Cloudflare) may automatically collect certain technical information when you visit our website, including:
- IP address (for security and performance purposes)
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
This information is collected in aggregated form for security monitoring and performance optimisation. We do not use third-party analytics services that track individual users.
Cookies
Our website uses minimal cookies. We do not use advertising cookies, social media tracking cookies, or third-party analytics cookies.
Cloudflare may set essential security cookies to protect against malicious traffic. These cookies are necessary for the secure operation of the website and cannot be disabled.
How We Use Your Information
We use information for the following purposes:
- Responding to enquiries you send us
- Maintaining the security of our website
- Improving website performance and content
- Complying with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:
- Hosting providers: Our website is hosted on Cloudflare, which processes technical data as necessary to provide hosting services
- Legal requirements: We may disclose information if required by law or to protect our rights
Data Retention
We retain email correspondence for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes. Technical logs are retained by our hosting provider according to their policies.
Your Rights
Under data protection law, you have rights including:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can request that we correct inaccurate information
- Deletion: You can request that we delete your personal information in certain circumstances
- Restriction: You can request that we restrict processing of your information
- Objection: You can object to certain types of processing
To exercise these rights, please contact us using the details below.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any external sites you visit.
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes may be highlighted on our website.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Complaints
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.